Privacy Policy

1. Who We Are

This website is operated by GBB Hospitality Private Limited.

For any privacy-related queries, contact:

• Email: contact@tropicaltaste.in
• Address: SY NO 103/14, Overem, Palolem, South Goa, Goa, India 403702

2. Information We Collect

When you place an order, we may collect:

• Full name
• Phone number
• Email address (if provided)
• Order details
• Pickup time selection
• IP address and browser/device information

We do not collect or store card or bank details. All payments are made offline via UPI QR code at pickup.

3. How We Use Your Information

We use your information to:

• Process and prepare your food order
• Contact you regarding your order
• Provide customer support
• Improve our website performance

We do not sell or rent your personal data.

4. Legal Basis (India – DPDP Act 2023)

By placing an order, you consent to the collection and use of your data for order fulfillment.

You may withdraw consent by contacting us, subject to legal and operational requirements.

5. Data Retention

We retain order data for:

• Accounting and tax compliance
• Record keeping
• Resolving disputes

Data is retained only as long as necessary.

6. Data Sharing

We may share limited data with:

• Hosting provider (Hostinger)
• CDN/security provider (Cloudflare)
• Government authorities if legally required

Since payments are made via UPI QR at pickup, no financial data is processed through this website.

7. Your Rights

Under applicable Indian law, you may:

• Request access to your data
• Request correction
• Request deletion
• Lodge a grievance

To exercise your rights, contact: contact@tropicaltaste.in

8. Security

We implement reasonable technical safeguards. However, no internet transmission is completely secure.

9. Cookies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

Essential Cookies

Required for:

• Cart functionality
• Order submission
• Basic website performance

These cannot be disabled without affecting site functionality.

Third-Party Services

This website uses:

• Hostinger (hosting infrastructure)
• Cloudflare (security and performance optimization)

These services may set technical cookies necessary for security and performance.

Managing Cookies

You can manage cookies through your browser settings. Disabling essential cookies may affect site functionality.